Compatibility:

WebSite X5 Pro

Offering customers their preferred payment method can reduce cart abandonment and increase the likelihood of completing a sale.


With WebSite X5, you can integrate a variety of payment systems, including international solutions, services designed for specific markets, as well as deferred payment methods such as bank transfers or custom payment options.


In this guide, we will see:


How payment methods work in WebSite X5

WebSite X5 allows you to configure one or more payment methods to make available to your customers during checkout.


In general, you can distinguish between:

  • immediate payments, processed at the time the order is placed through an online payment gateway;
  • deferred payments, completed afterwards, for example by bank transfer.


You can enable multiple payment systems at the same time, allowing customers to choose the one they prefer.


#tip - Offering multiple payment methods can improve the purchasing experience and help increase your store's conversion rate.


Which payment systems are available?

WebSite X5 integrates several payment gateways and also allows you to use custom payment solutions.


PayPal Commerce Platform

PayPal Commerce Platform is one of the world's most widely used online payment solutions and allows you to accept payments through PayPal accounts, credit cards, and numerous local payment methods.


These include, for example:


The list of available payment methods may change over time and vary depending on the country. For this reason, it is recommended that you also consult PayPal's official documentation.


In addition, with the Buy Now Pay Later service, PayPal Commerce Platform allows your customers to pay in installments. As the store owner, you receive the full payment immediately, while PayPal manages the installment plan. The service does not involve any additional interest or costs and is already available in many countries.


#tip - For more information, see: How to enable and use PayPal Commerce Platform as a payment method.


Stripe

Stripe is an international payment gateway that allows you to accept payments via credit and debit cards, digital wallets, and numerous local payment methods available in different markets.


Supported payment methods may also vary over time and by country. For the latest information, please refer to Stripe's official documentation.


#tip - For more information, see: How to enable and use Stripe as a payment method.


Fabrick Payment

Fabrick Payment is a payment solution for e-commerce based on Fabrick Payment Orchestra, the payment gateway of the Banca Sella Group.


It allows you to accept online payments using the methods supported by the platform and is particularly well suited for businesses operating in the Italian market.


#tip - For more information, see Fabrick Payment. How do you configure Banca Sella's payment gateway for your e-commerce store?


OnShop

OnShop is a payment system based on digital vouchers that can be purchased from authorized retailers.


It can be an interesting solution for reaching customers who prefer not to use payment cards or online accounts.


#tip - For more information, see: How to enable and use OnShop as a payment method.


HyperPay

HyperPay is a payment gateway that is particularly popular in the Middle East and North Africa (MENA) region.


It can be a suitable choice for online stores targeting these markets.


PayTabs

PayTabs is an international payment platform with a strong presence in Middle Eastern countries.


It offers numerous local and international payment tools and is designed to facilitate online sales in this geographic area.


PayU

PayU is a payment provider active in many countries and particularly widespread in emerging markets.


It can be an interesting solution for businesses operating internationally.


#tip - For more information, see the official PayU documentation.


RoboKassa

Robokassa is a payment platform used primarily in Russia and other CIS countries.


It integrates several local and international payment systems.


SycaPay

SycaPay is a payment platform mainly used in West African markets, particularly in Senegal and Côte d'Ivoire.


It supports several local payment methods and mobile money services.


How to choose the most suitable payment method

The choice mainly depends on the market you operate in and your customers' habits.


In general:

  • if you sell mainly in Italy or Europe, PayPal Commerce Platform and Stripe are often the simplest and most versatile solutions;
  • if your store targets specific markets, it may be useful to adopt local gateways such as HyperPay, PayTabs, SycaPay or RoboKassa;
  • you can enable multiple payment systems at the same time, giving customers greater freedom of choice.


Before making your decision, always consider:

  • the fees charged by the provider;
  • the supported countries;
  • the available payment methods;
  • compatibility with your business model.


What if the payment system you need is not available?

If the gateway you want to use is not among the integrated ones, you can still configure a custom payment method by entering the code required for the integration.


This option allows you to connect services that are not natively supported by WebSite X5.


#tip - You can find out how by reading the guide How do you configure a custom payment method?


Where payment methods are configured

All payment methods are managed from Step 1 - Settings, in the E-commerce > Order Management section.


From here you can:

  • add new payment methods;
  • modify existing ones;
  • configure how they work;
  • define any additional costs;
  • limit their availability to specific countries.


#tip - For more information, see Payment methods. How do you configure the ones available in your store?


Practical tips

To provide your customers with an effective purchasing experience:

  • offer at least two payment methods whenever possible;
  • choose payment systems that are widely used in your target market;
  • always verify correct operation by placing test orders;
  • periodically check that gateway credentials and configurations are up to date.


In summary

WebSite X5 provides numerous integrations for managing online payments and also allows you to use custom solutions.


Choosing the payment methods best suited to your audience and the markets in which you operate can help improve the purchasing experience, increase customer trust, and boost your e-commerce conversions.